Pros and Cons of Food Delivery services

Food delivery is a great convenience that saves time. Instead of wasting time driving around town to eat at a restaurant, customers can just sit back and wait for their food to be delivered to their door. It’s also relatively inexpensive, with most companies charging a reasonable delivery fee. Some even deliver for free. Another plus of food delivery is that you don’t have to tip the delivery driver. Get the best healthy meals home delivered around Perth.

Commission fees

The government is cracking down on food delivery services that charge their customers too much in commission. Under the Supporting Local Restaurants Act, third-party food delivery companies can only charge restaurants up to fifteen per cent in commission fees. The legislation only applies to restaurants that are not franchised or are under COVID-19 orders and are unable to serve customers directly.

According to KResearch, the new regulations are expected to increase the standard of food delivery services. They will ensure that no player is disadvantaged by unfair practices. Eventually, the regulations will cover both consumers and food delivery riders. Despite these changes, KResearch expects intense competition in the food delivery industry. As new players enter the field, they will be vying for a share of the market’s small but growing pool of consumers. Meanwhile, pricing strategies will change accordingly to the rapidly changing customer behavior.

Lack of access to customer data

A recent bill has made third-party food delivery services like Uber Eats, DoorDash, and Grubhub responsible for sharing customer data. This information includes delivery addresses and purchase histories. However, this data does not include telephone orders. This legislation is expected to go into effect soon in California.

Leave a Reply

Your email address will not be published. Required fields are marked *